Ok so you got number one and got busy using it correct? 
If not, you need to and while you are at it, start thinking about how and when you are going to use number two. Remember, what you create begins as nothing more than a thought in your head and you need to do at least one thing each and every day to market your business.
This strategy is so simple yet so overlooked that almost no one does it. The mere act of taking initiative and following up with customers in and of itself can set you apart from your competition and will help your customers remember who you are.
After a sale is made and the product has been received, call the customer, email them - contact them somehow. Ask them how they liked the product, if it arrived in a timely fashion, if it met their expectations. Give them the opportunity to voice their feelings and opinions. If there’s a problem, this is your chance to fix it.
Invite them to provide a review of their product or experience and place it on your web site (we'll talk about reviews in the next strategy). They won’t forget you AND they’ll be very likely to tell their friends, family and co-workers about you.
There’s absolutely no price tag you can put on word-of-mouth!
